Terms of service
Independent Directory Disclaimer
The Istanbul Wholesale Directory ("the Website") is an independent online directory designed to connect international buyers with wholesale suppliers and manufacturers based in Istanbul and other regions of Turkey.
Unless explicitly stated otherwise, the Website is not affiliated with, owned by, operated by, endorsed by, or acting on behalf of any wholesaler, manufacturer, brand, or business listed on the Website. A supplier's inclusion in the directory should not be interpreted as a guarantee, endorsement, certification, or recommendation of that business or its products or services.
The information published on the Website is provided for general informational purposes only and is based on information supplied by the businesses themselves and/or publicly available information. While we make reasonable efforts to ensure listings are accurate and up to date, we do not warrant or guarantee the accuracy, completeness, or reliability of any information contained within supplier profiles.
Buyer Responsibility
It is the sole responsibility of each buyer to carry out their own independent due diligence before entering into any commercial relationship, placing orders, making payments, or otherwise engaging with any supplier listed on the Website.
We strongly recommend that buyers independently verify, where appropriate:
- The supplier's identity and business credentials;
- Product quality and suitability;
- Pricing and minimum order quantities;
- Manufacturing capabilities;
- Payment terms;
- Shipping arrangements;
- Certifications and regulatory compliance; and
- Any other information relevant to their purchasing decision.
The Website does not participate in transactions between buyers and suppliers and is not a party to any contract, agreement, negotiation, payment, shipment, or dispute arising from interactions between users and listed businesses.
To the fullest extent permitted by applicable law, the Website and its owners disclaim all liability for any loss, damage, claim, expense, delay, defect, misrepresentation, fraud, non-performance, or other issues arising directly or indirectly from the use of this directory or from dealings with any listed supplier.
By using this Website, you acknowledge that any decision to contact or conduct business with a listed supplier is made entirely at your own discretion and risk.
Virtual Consultation: Conduct, Attendance & Cancellation Policy
Once a meeting or consultation has been booked and payment has been received, the scheduled time is reserved exclusively for the customer.
The customer who has booked and paid for the meeting may bring one guest to attend the session with them, at no additional charge. The guest may participate in the discussion and ask questions relevant to the purpose of the meeting.
The booked customer remains responsible for ensuring that their guest complies with any applicable meeting requirements and conduct expectations. Bringing a guest does not extend the scheduled meeting duration or entitle the customer to an additional session.
Customers who are unable to attend their scheduled meeting must provide notice at least 4 hours before the scheduled start time. Where sufficient notice is provided, we allow the meeting to be rescheduled at no extra charge to an alternative available time.
If a customer fails to attend their scheduled meeting without providing prior notice, this will be considered a no-show. A no-show includes failing to attend the meeting at the agreed start time, or failing to attend at any point during the 30-minute scheduled meeting period. In the event of a no-show, the meeting fee is non-refundable and the meeting will not be rescheduled. No refund, credit, replacement session or alternative appointment will be provided where the customer has failed to attend without prior notice.
If you are experiencing technical difficulties or an unexpected circumstance that may prevent you from attending, please contact us as soon as reasonably possible and, where possible, before the scheduled meeting start time. Any decision to offer a rescheduled appointment in such circumstances will be made at our discretion.